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Sicily by car is dodgy don’t rent with th

Reviewed: Sat, Oct 12, 2024
About Sicily By Car: 7.0 /10
Customer service and road side assistance is terrible.
About QEEQ: 10.0 /10
QEEQ was amazing in their support and liaison with the rental company.
Reply by Qeeq:
We are sorry to learn you had very unhappy experience with us. The service of counter staff might differ from travel peak/off-season for the understaffed. We'll forward it to our supplier and keep improving it. Any inquiries, please feel free to contact us. Thanks for your feedback and look forward to seeing you next time.
Economy | Renault Clio or similar

Relevant Reviews on Sicily By Car in Italy

Paul Jerome

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Reviewed: Sat, Sep 21, 2024
About Sicily By Car: 8.0 /10
It's okay.
About QEEQ: 8.0 /10

Adelaide Rayleign

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Reviewed: Tue, May 16, 2017
About Sicily By Car: 10.0 /10
The whole process was smooth, but the rental efficiency was a bit low. Returning the car was very quick.
About QEEQ: 10.0 /10

Jeff Cronin

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Reviewed: Wed, May 6, 2015
About Sicily By Car: 10.0 /10
The location is excellent; it's actually the first one. I booked the cheapest manual car group, and they gave me a Mercedes Smart 4-door with a panoramic sunroof. It looks so cute and beautiful! It's a new car with only 7100 kilometers, very easy to drive and fuel-efficient. Great experience!!! The Italian lady who processed my order tried to sell me window and tire insurance as usual. Initially, I didn't understand because I had opted for comprehensive insurance with zero excess. As an experienced driver, I am confident in Italian security, so I didn't buy it. It wasn't expensive, about 58 euros, so it didn't really matter since my hotel had parking. When returning the car, they check it as usual. I was very careful, and Italy is quite orderly without any dangerous maneuvers, making the drive enjoyable! Renting a car for a self-driving tour in Italy was really enjoyable. At Milan Airport, the car rental company's office is on the first floor below the arrival hall, following the arrows. After completing the paperwork, they give you the key to pick up the car from the parking lot. The car was very clean. When returning, follow the signs for car hire, which are very clear. Slow down a bit to see them and follow the directions to Parking Lot B. Park in the same spot where you picked up the car, then walk a few steps to their office. The return process only takes about 5 minutes. I had bought a lot of mineral water that I didn't finish and left it for the rental company. The staff was very pleased. A small gift can be nice sometimes. This time, I was always careful to avoid illegal parking in Italy, and speeding was my only concern since everyone drives fast. However, driving at the speed limit might hinder other cars. If there were no violations, the trip would be perfect! They held a 400-euro deposit. It didn't seem like a pre-authorization because it wasn't released even after returning the car. I'll wait for up to a month to see if it's refunded. If not, I'll have to contact QEEQ customer service. Overall, this company is reliable for renting a car. Very professional!
About QEEQ: 10.0 /10

D.Brown

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Mini | Citroen C1 or similar
Reviewed: Tue, Jun 14, 2022
“QEEQ experience was great as was the experience with Sicily by Car, after a nervous initial encount.”
About Sicily By Car: 9.0 /10
Arrived 25 mins early and after processing our documents, we were told to go to the back of a very large queue because we were too early! This was worrying because we then watched another party get told their contract was cancelled because their 30 minute “hold” time was exceeded. In the end all went well and the overall service for us, was good.
About QEEQ: 10.0 /10
Hadn’t heard of QEEQ before this experience but was very happy with the process and would definitely use them again.

Dorina's Kitchen

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Economy | Fiat Panda or similar
Reviewed: Tue, Sep 28, 2021
“Thank you qeeq~!!!”
About Sicily By Car: 6.0 /10
this was the second car I got from Sicily by car. I was not thrilled with the condition of the cars. I know this was an exceptional year and cars were scarce... so hopefully it will be better in the future.
About QEEQ: 10.0 /10
Qeeq was great. Service, friendliness and price were all good! eeee

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