Good car when received but very poor service during the booking process.

The car rental location is staffed only during daytime, with a short waiting time. The instructions were fairly clear. However, the return process is self-service and available 24/7.

Good

Great service. They didn't charge us any deposit when we picked up the car, which exceeded our expectations. Initially, they recommended a NISSAN MICRA with seriously worn tires, which looked unsafe. We politely declined. Possibly due to the high insurance we purchased at the counter, 20 euros/day, they provided us a very new OPEL, which had only 500 kilometers on it. It was compact and very practical for people like us with different driving habits. During the following 13 days, the car performed excellently, even reaching 140 km/h on the highway without any problems. For a 1.2-liter engine, it did very well. When returning the car, our credit card couldn’t be used at the airport gas station’s automated machine, but the car rental company didn’t have any issues; they just let us pay for the fuel directly. It was a wonderful car rental experience.

See comment above.

Like: Friendly staff and very helpful during hire.
Dislike: Wait at the registration counter was a little long!