Dropping off the car was a hassle. I couldn’t figure out where to leave it, and in the end someone had to come collect it near Departure Gate 2 and they charged me 50 THB.

Pretty good.

Overall service was average. Due to the language barrier, communication relied on images, basic gestures, and translation apps, which felt rather inefficient. At pickup, I showed them a picture of their store, but the staff just shook their head and ignored me. Did they not understand my intent? If that's the case, they could have asked me further or clarified if the store wasn’t theirs. Then I presented the rental voucher, and they immediately signaled to proceed with the process. I finally breathed a sigh of relief—found the right place! At vehicle return, the inspection went smoothly, but they informed us about a toll fee, which confused us. After questioning it, they pulled up a system image showing the incurred fee. We promptly showed our proof of toll payment, but they said something unclear and appeared to ignore us. Since we were running short on time for our flight, we used the translation app to stress the urgency and asked them to resolve the issue quickly. They only insisted we pay the fee. Having no choice due to time constraints, we paid and left.

Very simple and straightforward with very friendly staff who spoke English so my husband could understand. They made the process very quickly and we were soon on our way. The car was almost new and in excellent condition except for a scuffed wheel trim which they pointed out to us and marked down as existing damage. Excellent service, stress and hassle free!

Simple easy to use website with lots of bonuses and vouchers to get the best price possible

Thai Rent suprised and free upgraded me to the brand new Toyota Fortuner with less than 150km mileage! Wonderful experience with this car around the cities and places. Pick up and drop off experience were smooth and fast. Price is great comparing others. Will definitely revisit them in next trip.

Great single platform that provide view for all available choices and pricing comparison. Booking experience is easy and smooth. Only comment is the insurance which charged separately, is almost same price with the car rent although it's a discounted price. Overall is good.