Terrible, the manager forced additional liability insurance I declined for liability which turned

the car was old and hardly had any fuel.Person at pick up counter was nice to replace for a better vehicle

Was great staff and fast service and very helpful place

we presently in the process of filing a case for additional fees that were charged to us ,they did not honor the contract at Value car Rental , I would never used them again the stress this caused me ruined our vacation.

It was an awful experience. They denied my credit card CDW and would not let me decline their insurance. I provided proof that my credit card covers it and that I am insured. It very much felt like a bait and switch which doubled the cost of my rental.

Worst car rental experience ever! 2 hours to get picked up from airport and taken to rental counter. Agent was misleading on insurance coverage. I repeatedly stated I do not want any additional coverage but was charged anyway. Fly by night operation, would never recommend to anyone or use again!