Excellent experience

Overall, it was quite good. The line was slightly longer compared to other companies, but that's understandable since it's a bit cheaper. The wait time wasn't too long, and the car was in good condition. They seemed to offer me an upgrade to a better car, but I declined, and I didn't choose additional insurance either. The staff reminded me that if I use toll roads, the company would charge me for it. Both pickup and drop-off were very convenient.

차 상태가 기대했던 것보다 깨끗하지 않아 살짝 아쉬웠지만 주행하는대에는 괜찮았습니다. 다음번엔 이러한 점들 동물을 같이 태웠던 렌트카 등의 유의점을 반드시 고지했으면 좋겠습니다. 그리고 카운터 직원과 규모에 비해 대기하는 사람의 수가 많아 기다리는데 불편했습니다.

예약 시스템은 나쁘지 않았으나 보험건 이나 몇가지 현장가서의 결제상황이 Qeeq에 완벽히 반영되있지는 않아 그 점을 시스템에도 반영하여 고객이 정보를 알 수 있도록 하였으면 좋겠습니다.

The company name is Fox, initially we couldn't find Europcar. Once we knew it was Fox, everything was convenient, no extra sales pitches, all insurance was included, and car pickup and inspection were very easy.

Acceptable

The actual car rental company is Fox. It was my first time renting from them. I managed to avoid most pitfalls, but I forgot to check the windshield. The next morning I found an issue, but didn't think much of it. When I returned the car, there was a problem. The attendant said he would check the rental records of the previous three customers. I asked why they would rent the car out if it had a problem. He said the issue was minor and didn't affect the car's performance, and suggested I speak to his manager. Be cautious with this company; they set traps.