Satisfied

Aucune mauvaise surprise et C’est déjà bien.

They rented us a car without working headlights. We discovered the problem on our second evening (of five day/nights) and had to drive back on tiny Irish roads with almost no lighting. It was terrifying. When I called the next morning, they told me to go get them fixed and that I would be reimbursed. We were in a tiny village on holiday so we just decided to forgo that experience. We didn't drive at night again but that was quite inconvenient. I would like to get a partial reimbursement since I do not consider this a fair or reasonable rental situation.

Lo staff che abbiamo trovato al nostro arrivo a Dublino, sia alla consegna documenti, che alla consegna auto, è stato molto disponibile e paziente, nonostante la giovane età. Forse proprio questo ultimo particolare ha reso meno difficile interagire con loro, dato il nostro scarso livello di inglese, in quanto la dimestichezza dimostrata nell'uso delle nuove tecnologie di traduzione istantanea ci ha permesso di capire e farci capire con pochi problemi e chiarire alcuni dubbi. L'auto che ci è stata proposta non era quella richiesta, ma una simile.

Only slight criticism is the process of getting on the bus to car pick-up. It’s a bit of a lottery because there is no queue system. Other than that, everything was very positive, especially the lady from Dooleys who booked us in as Enterprise desk had a queue.