Pretty good, no unnecessary complications. The pickup process was quick, and they provided a new car with only a few hundred kilometers on it. Upon return, they checked the car's condition and fuel level, and the pre-authorization was canceled very fast. The deposit was only 200 euros.

Very satisfied, the English communication was smooth.

Waiting time to get the car was excessive! All Avis preferred clients went ahead All booths were blocked by them “Normal” clients were served only after the preferred ones even if they have arrived after yo the counters area.

All went smoothly

Budget is great for all care hire needs, the branch in Coimbra Stadium does struggle a little when it is busy as they only have one computer in use, but it is only a minor issue for us. I received a great upgrade and just had to wait a little bit extra as the previous client left an empty petrol tank, but that’s all. I keep renting here as the people are great and the price is unbeatable.

The check at pickup to reconcile the faults in the car beforehand were not done at all. Also the document I signed at the drop off was not sent to my email