Renting and returning the car is very simple.

Budget is great for all care hire needs, the branch in Coimbra Stadium does struggle a little when it is busy as they only have one computer in use, but it is only a minor issue for us. I received a great upgrade and just had to wait a little bit extra as the previous client left an empty petrol tank, but that’s all. I keep renting here as the people are great and the price is unbeatable.

good service and enough staff to help, however the day we got there was very busy and toke about 1.5 hours to get car.

very easy booking and quick, too bad the price never dropped after my booking but very happy with service.

Budget is a budget company, understaffed, cars which are generally not clean (seats, floors and windows are hardly given attention) and upon return the office was closed resulting in dropping off the car key at the dry cleaners. Safe to say that I had to follow up regarding the hold and money I paid for the fuel using my credit card.

Like: Friendly efficient service. Vehicle very nice, very new. Very happy with it
Dislike: Only drawback - I enrolled as primary driver. I gave my wife’s licence as a backup in case of emergency (I was unable to drive due to medical emergency etc). I was not told that there would be a charge for secondary driver, but when I returned the car there was an additional charge which they would not remove. I would not have included my wife as a potential driver if I had known there would be an additional charge. Regardless of this it was good value and staff was friendly, efficient, and courteous.