I originally booked a BMW and paid for it, but they gave me a Nissan Tiida. After demanding a refund and filing a complaint in anger, they replaced it with a Suzuki Vitara. The tires on this Vitara were almost worn out. You know how Athens streets are—lots of uphill and downhill. At one point, the brakes failed, and the car slid down a slope; luckily, no one was at the intersection, or there could have been a serious accident. Later, the brakes made a grinding noise and were practically worn out.

I arrived at night, no queues at the counter and quick process

The car rental process for picking up and dropping off the car is simple and fast. The front desk service is good and professional.

Very forthcoming and helpful.

The car was terrible, it had lots of scratches, trim was hanging off, it was missing a wheel hub, the brakes were not good, the wheel bearings squeaked, it was dirty and smelt in side, the drop off location is not marked - overall this was the single worst car rental experience I have ever had and I told every person on my tour the same thing.