The car was very reliable. Although it wasn't very new, it had no issues and drove smoothly throughout the trip.

The staff always had stern faces, not very friendly.

The pickup point is a 5-minute drive from the airport. After arriving at the airport, we called the car rental company, and they asked us to wait in the airport waiting area for a shuttle. The customer service does not speak Chinese, but their attitude was good. The translation document that worked in the North Island was not accepted here on the South Island at Apex, causing a lot of inconvenience.

Arriving at the car rental company went smoothly. QEEQ messed up all the information, but the rental company still gave us the car. Very grateful for that.

Very good all round. Excellent value, as expected car was a few years old with a few minor imperfections which were noted by and photographed by agent at pick up. On return agent inspected car and noted we had returned car with no damage caused by ourselves. Seemed very easy and fair

Offered very good value for money , easy to use and clear about what all the different providers offered. Is now my preferred choice for car rental