The return location is hard to find.

Satisfied

The customer service attitude was mediocre, they seemed indifferent.

Short Staffed on this day i guess, had to wait for other renters to finish their renting process till my turn came...its OK about 20-25 mins Staff friendly, Car Good, clean, spacious Honda city, Car return is a bit confusing, chic gave a GoogleMap pin, but does not navigate much within Airport building. Getting to 1st floor for drop off is a bit confusing, had to exit & re-enter Airport again... not Chic's fault, the signboards are confusing GO TO TAXI STAND IN AIRPORT, Car return is beside it, you will see Chic staff in their uniform work-jackets, hard to miss... call Chic before entering airport so staff is ready for return process (under 10 mins) Over all great experience, family loved it.

QEEQ, QEEQ, QEEQ Lowest price, Easiest to Book, Best experience QEEQ, QEEQ, QEEQ Keep it up !

Very friendly and easy-going staff, helped to process my documents efficiently and explained the rental agreements clearly. Went with staff to pick up the car that's parked near the terminal door (no need to walk far), did some quick checks to mark any existing faults, and was on my way. The return was a bit confusing due to the instructions given - I thought I needed to find car park 7, but after a quick call, i found out it was actually Door 7 (they call it "Entrance 7") at the Arrivals Hall (the same area where I picked the car up from, where their car rental booth is). I might have misread the info, but I guess they could have written it clearer or just told me to drop off near the same area I picked it up, since based on the address written, I don't know what "floor" or "entrance number" i was at during my arrival. But other than that, the drop-off process was smooth, and the staff cheekily asked if I "got into any accidents" before letting me sign off that the car was returned with full tank, without any (new) damages. Overall, I would definitely rent with Chic Car Rent again.

Easyrentcars lived up to its name. Everything was very smooth and easy, and prices very competitive. Will definitely use again.