Very satisfied, will choose this brand again next time.

Picking up and returning the car is very convenient, unlike the hassle and arguments you often experience back home. The €30 fee for a full tank of gas and service is very straightforward.

No unnecessary insurance was upsold, and communication went smoothly. The expectation was a small SUV, but upon pickup, only a Volkswagen Golf was available as all small SUVs were gone. The car was in good condition, with only 15,000 kilometers driven and relatively new.

The service was okay. They tried to sell me insurance, but after I politely declined, they didn't insist. They did sell me a 7-day road assistance package for 19 euros. The staff spoke quickly and with an accent, so I didn't understand them completely. I discovered this charge on my credit card statement after signing the form. It's fine, though.