The car I got wasn’t the same as the one I booked.

Big international brands really are more convenient.

There was an issue with the license plate. We were taken to the police station and told the car owed taxes. We called the rental company's hotline and were asked to pay 1000 THB as a fine, which was refunded when we returned the car. It wasted our time. I recommend the rental company thoroughly check the vehicle's taxes to ensure it's in proper condition before renting it out.

This time, Hertz’s service attitude is the only one I approve of; there were issues with the others.