Car was ready for us, and was an upgrade to what was booked. Pick up and drop off was very efficient, with minimal wait for the shuttle. Value for money was very good.

Very simple booking platform, that made it easy to.get the best value.

It is such a hassle to call for them to pick us up, carry our luggage to the waiting area, upload and download them during shuttle service then upload again to the rented vehicle as the counter is NOT in terminal. Worst scenario is when they gave option either A. Pay aud19.90 per day for toll charges OR B. Pay Admin fee of aud38 plus whatever toll charge incurred during the rental period (which both options are Relatively expensive). They gave us wrong key to the wrong car (parked side by side) and wasted few minutes to inspect wrong vehicles. Dropping the car off was also a hassle as we again have to download and upload luggage to use their shuttle service to the airport. The to top it all we were charged unknown fee AFTER we went back to hometown without any further information. No invoices were given throughout the rental period

The Car was clean and drive very well. Counter staffs are absolutely nice and helpful. Appreciate the help and the services and 100% Recommend

The process were smooth and fast.

Staff in the morning was great but made my business partner pay the insurance again. Dropping the vehicle was worse. No instruction, had to wait for 10 minus to get the car to be taken back and then the counter staff almost made me miss my connection as they could not organise the shuttle bus to drop us off at the airport. Another company driver had to step in and get me to the airport so I would miss my connection.

Like: Price.
Dislike: I don’t mean to be rude but our driver just smelt a little bit.