Great! The pick-up and return process is very simple. For returning, just fill up the tank and hand over the keys.

Very enthusiastic and friendly

Horrible pick up experience. Dialled the qeeq provided number. Phone tree maze. Connected me to hertz. Restarted, same rubbish. Had to answer a bunch of ‘confirmation’ questions instead of a simple “we’ll be right there”. Manager on site was too busy for me, so waited until he called an employee in.

Price drop DID work. And that was a valuable benefit

Subsequent attempt to hire a car in cairns unsuccessful I booked got a number but subsequent e-mails wanted more information I didn’t check my email until I got to Cairns & found out booking cancelled

Make it easy - like my experience in Melbourne & all is good

Car was great. Perfect for our interstate drive