The service was very quick, and I also got winter tires for an additional $20 per day.

The service was quite good, had a pleasant chat.

Very straightforward, better than expected.

The return process in Edmonton was very good, but the pickup service in Calgary was not. It was entirely in English, and even though they saw I was Chinese, they didn't slow down their speech. The person tried to sell me insurance, and when I didn't buy it, he became unhappy, just tossed the keys to me and told me to find the car myself. I wasn't familiar with some of the car's details and switches, but they didn't come over to help even after I asked several times. They also suggested I upgrade to an SUV.

They still tried to sell insurance, and we eventually bought it because we were unfamiliar with the area. No Chinese service was available.