Great vehicles but very slow pickup

Good service, very satisfied.

The check-in was very quick, but the car pickup location was not easy to find. You have to wait at a special parking area for the rental company's shuttle to take you to their office, which is not very convenient since they don't have a designated store inside the airport. However, the paperwork at car pickup was done very quickly without needing to show the order. Returning the car in Queenstown was also problematic as the return location was hard to find, which delayed us a bit. The detailed address provided by QEEQ was not accurate. Their return location is actually at 31 Glanten Street in a small standalone house with a car bearing the Aerodrive logo parked out front. Nevertheless, the car return process was simple and took less than 5 minutes.

I was stoked with $117 for a "corolla or similar" for 4 days but of course that was too good to be true, I got a sluggish Hyundai Accent instead. Still good value I suppose. The staff were ok but didnt go out of their way at all. I wasnt explained the drop off location and had to leave cash for parking as I dropped it in the wrong spot and didnt have time to move it. I left my phone in the car and had to wait half a day for them to retrieve it and then arrange my own courier.