Very good

The car pick-up process was very quick. The vehicle was provided with a full tank and cleaned. I received a car with just over six thousand kilometers on it, almost brand new. Overall, I am very satisfied and will use this company again next time.

Overall, very satisfied with the service. The car was relatively new and clean.

Overall, very good. Despite arriving at the airport late at night, there were staff on duty. At the car pick-up point, the staff had already turned on the air conditioning. All small scratches were marked. The pick-up process was very smooth and quick, and the return process was also very fast.

I still haven’t received the THB 5000 deposit refund. I expect The refund should be immediately after the car return instead of waiting 2 weeks as the staff mentioned to me. That’s not so beneficial to customers. Also, the car should be ready 1 hour before the car pick up time, instead of black facing customers asking customers waiting.

EasyRentCars did a good job confirming the car reservation for me. However, I would expect faster turnover instead of chasing a few times by me.