I was charged 182 dollars when returning the car, which is a complete rip-off! They said it was for a crack in the glass. How could anyone have seen that when picking up the car in an underground parking lot? I even went back the next morning to show them, and they told me to wait until I returned the car. Now, they're charging me and taking 182 dollars from my deposit! Is this rental company known for these practices? Are they really in need of money? Future renters, beware!
The only downside from Europcar was that the car was really old and out dated. We did rent a similar car category from the airport 2 days back and we got an excellent car but this one wasn't great, old, needed a lot of pressure to raise up on the highways. Otherwise the staff at KL downtown was great and the explanation given to us by Tanu (europcar staff at KL downtown) was good too.
About QEEQ:10.0/10
The customer service of easyrentcars are exemplary. I contacted them for something and it was well answered with the desired explaination so overall happy with the service, will definitely recommend to friends and family.
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Relevant Reviews on Europcar KUALA LUMPUR
Marsh Carey
-
-
-
-
View more >Lee Doyle
-
-
-
-
View more >Hamiltion O'Connor
-
-
-
-
View more >K.Anuar
-
-
-
-
View more >-
-
-
-
View more >