New regulations in Phuket: White paper translations are not recognized. Due to the high number of tourist accidents, there are random checks on foreigners. If you only have a white paper translation and a domestic driver's license, but no international driver's license, you may be fined 3,000–5,000 baht. We only learned about this after arriving at Phuket Airport.

The pick-up and drop-off process is very simple and quick; you can get in and go immediately.

Clean and well maintained car, pick-up and drop off process was smooth.

Easy to book, price protector didn’t kick in as the rental was at a very very good rate.

English communication was a challenge but manageable. My pick up location was changed at last minute although an hour before I called and they confirmed to pick from domestic counter when I reached it was closed andnthey asked me to reach international counter for paper work and finally my car was at domestic airport. I had to move twice with my luggage and family in night

Car booked was very old. I was expecting new car however 10 year old car which was driven more than 90k km was given. Car didn’t have auto lock or mobile charging or navigation facilities. At the time of arrival there was no body present at the counter. A boy came 15 minutes later who did not speak English & was bit rude.