My flight was canceled, but I couldn't delay the pickup time. The dates and cost remained the same, and I couldn't make any changes. They only asked me to cancel and reorder for an additional 4500 TWD, which is very unreasonable.
Booked a 7-seater, but they only had a 5-seater SUV and didn't refund the price difference. Told me to wait for two hours to see if they could squeeze in four pieces of luggage. Ridiculous!
The staff were quite friendly, asking about insurance and whether we needed snow tires.
About QEEQ:10.0/10
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