The staff was professional and quite helpful. He was not hesitate to repeat the explanation for me. Also, the pick up location was quite a bit confusing but the drop off was quick and swift. Luckily, the staff suggested about the car insurance which put your mind at ease.
About QEEQ:9.0/10
The overall process was quick and efficient. Although, you have to be very determined and precise with your booking since the booking modification will cost you a fortune.
There are no Chargers available in Vancouver, and this category was also mistakenly listed. So, if you're hoping to rent a Charger, don't bother—you won't be able to get one.
A bit of a rip-off. The attendant told me that gas was expensive outside and suggested I return the car with an empty tank, and they would refill it for cheap. However, they charged me for a full tank at their 'cheap' price, so I ended up losing a lot. Make sure to return it with a full tank! Also, their recommendation was not good at all. Who would return a car with an empty tank without worrying about running out of gas on the way to the airport? It wasn't actually cheaper at all, don't listen to them. Additionally, they charged me $15 for airport parking, which was really frustrating.
The staff added various insurances for 500 CAD without asking me, and also charged 128 CAD for a full tank of gas, totaling over 620 CAD. Due to the rush and language barrier during pickup, I didn't notice this problem until I returned to the hotel. I immediately went back to the airport counter to negotiate and managed to cancel the additional insurance. The fuel cost was also adjusted to 100 CAD. I’ve experienced the hidden rules of the rental company.
They have charged me 50$ more than what was on the booking. I did not accept anything extra that was offered to me at the counter.
About QEEQ:8.0/10
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