I booked a Volkswagen Passat, but ended up receiving a Skoda Octavia with license plate 35GA6692. It's quite frustrating.

Extremely dissatisfied. I booked a Hyundai Elantra, but at pickup, they said there was no such car and gave me a small Renault hatchback instead.

It was a smooth car rental experience overall. However, the staff at the car rental branch in Turkey seemed a bit unscrupulous. Although we had already discussed insurance online, they insisted on purchasing additional insurance at pick-up, implying that we might not be able to get the car otherwise. We reluctantly paid an extra 100 euros for some glass insurance and speeding insurance. Complaining about this! It's the branch at Izmir Airport, Turkey.

The service provided at both pickup and return was acceptable. However, since the communication about the pickup location was mainly handled by the customer service of Zuzuche, I believe that the inconvenience and additional costs caused by the confusion regarding the pickup location are not related to CIRCULAR CAR HIRE.

Not happy with interior car cleanliness. Rear salon was dirty.