Terrible

Filthy car. No windshield wiper fluid. No pick up instructions. Nearly impossible to find the rental office.

Carroll was fine damaged exterior, dirty inside at pickup no fluid in wipers

The address we were given to pick up the car was the wrong address. It took us over an hour to find the correct shuttle to pick up our rental car. We had several shuttles pass us by without even stopping. When we dropped off the vehicle, the owner insisted that we had damaged the car in two tiny little spots and demanded we file an insurance claim. I really think he just wanted insurance money and that the damage was on the car before we ever drove it. The damage was so small and minor that I never would have even noticed it.

Car was not the one I reserved car was dirty engine light pn with gas cap missing

The car was not washed when picked up and only had 1/2 tank of fuel. The total cost was also $9,00 higher than my reservation. The counter staff explained it as an additional tax. My reservation stated it was total cost including those taxes.