I rented a Skoda Octavia, as I own the same model myself and am very familiar with its storage capacity—it's a sedan. However, upon arrival, EUROCAR staff informed me that they could only provide me with a Mercedes A200 or a BMW 1 Series, both of which are hatchbacks. They argued that, according to their company's classification, these vehicles are in the same category. But clearly, in terms of storage capacity, they do not meet my rental requirements. As a result, I was forced to upgrade to a Citroën C5 Cross at an additional cost. Moreover, during the entire rental process, the staff kept pressuring me to pay extra for an upgrade. Trying to resolve this through the rental platform turned out to be ineffective.
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