Very satisfied. After I got the car, there was a constant warning about the key's low battery. I drove for a few days but couldn't find a place selling button batteries, so I let it go. Of course, the remote functions of the key worked perfectly during the rental period.

The customer service's attitude was decent, but I rented a seven-seater MPV. When I went to pick up the car, they informed me that I couldn't drive the MPV because I was under 23-24 years old. Instead, they offered me a seven-seater SUV, but I had to pay extra. I had carefully checked the age and driving experience requirements for the company and vehicles when making my selection. However, during pickup, they refused to give me the car, citing age restrictions.

Como punto negativo, el vehiculo se entrego con medio depósito y eso dificulta el llenado posterior para la entrega. La necesidad de tener una targeta de crédito y no sólo de débito también puede dar complicaciones.

Ninguno. Muy buena

The service is excellent.

1. When picking up the car at the Barcelona airport branch, Mr. Giovanni clearly stated it was a pre-authorization and confirmed the insurance proof provided by Car Rent Deals, but he still charged for insurance. It felt discriminatory and unfair. I recommend recording conversations as proof. 2. In Porto, Portugal, our car was broken into and luggage stolen. We made numerous calls to the number on the business card requesting a car replacement, but we were continually told to return to Barcelona airport to exchange the car. We had to drive with a damaged car for 90 minutes to Vigo airport in Spain to try and get a replacement. 3. When returning the car to the Barcelona branch, the counter staff shrugged and said the system was down, unable to confirm any issues or provide any documents, leaving us with no choice but to leave due to our flight check-in time. 4. After returning home, I found an additional 150 euros charged on my credit card statement beyond the rental agreement.