The overall service was good. Since I was staying in Zagreb for a layover before flying back home the next day, I opted to rent a manual car for just one day for convenience. The rental company provided a car that had not been repaired after an accident, and the right door was scraped and deformed. However, both the pick-up and drop-off processes went smoothly. Kudos to the rental staff! Driving a manual car does require practice; I stalled in the city center of Zagreb and got honked at by a taxi behind me.

If you have purchased QEEQ's full insurance, definitely avoid buying local insurance. You can also refer to the vehicle inspection checklist in the pictures.

Did not receive the same model as booked

Upon a friend's recommendation, I tried using the Zuzuche platform for overseas car rental for the first time and had a distressing experience. We arrived at the pick-up location on time, only to wait for an hour and a half, and were given a car in terrible condition, with extremely old interior, dirty seats, and a filthy steering wheel. It was a manual transmission vehicle, more like a farm vehicle, and likely pulled from temporary inventory by the rental company. This was nothing like the Mercedes V-Class or similar car we had reserved. The staff indicated this was the only available car. After waiting for an hour and a half, we reluctantly accepted it to avoid affecting our subsequent plans. Having not driven a manual for over twenty years, it was quite challenging, and there were several dangerous moments in city traffic. Moreover, Zuzuche provided completely incorrect return instructions and phone number for the location, making us search for over an hour. Fortunately, the hotel front desk staff helped contact the rental company, but it wasted half a day. The entire experience, from pick-up to car condition to drop-off, was painful. This was the worst car rental I've had abroad, affecting my driving experience and delaying my plans. Additionally, when submitting an evaluation, I had to select a car model to proceed. Since the car I used wasn't listed, I could only choose a small Volkswagen, which does not reflect the actual car I used.

All was good with the service. Had two issues with the new MB A Class. Need to add 1 liter of engine oil 30 min after I rented the car. After that I had an error for the back seat airbag sensor. Didn't change the car because I was the only passenger. I was offered another bcar the next day.

All excellent.