Smoking is prohibited inside the car, the cleaning fee is extremely high, and the contract needs to be enlarged to read the English instructions!

Extremely patient car rental company. They provide a dedicated person to assist with car pick-up and return inspections. However, there was a minor oversight. I picked up the car in the afternoon, but the rental agreement stated PM instead of AM! This caused some trouble when returning the car as I was late. After some negotiation and comparing the order time with another car, the issue was finally resolved smoothly... Advice for everyone: Allow plenty of time. We spent over an hour picking up the car! Check critical information on the documents (time, price, etc.) carefully before signing!

See below.

The car met the expectations. The staff was very friendly and offered us an upgrade on the vehicle without any additional charges. They also offered us a ride back to our hotel a few km away after the drop-off.

We had to wait when picking up the car because there were a lot of people. Kia isn‘t my favourite car. Big choice of child seats. I liked the video documentation of the car‘s state.