After a rather terrible experience with one of the larger name car rental companies, I had some concerns about getting another. Luck transpired to provide Discount Car & Truck Rentals - while a ridiculously low price (around ~£150 less than the nearest big name company for the same class of vehicle) usually means some kind of lacking in customer service, they were absolutely perfect all the way through. No trouble on pick-up/drop-off, flawless documentation of prior damage, I'm almost certain they let me off the fee for cross-border transit and were even kind enough to drive me back to the bus-stop with a side trip to the supermarket to pick up supplies for my ex-pat colleagues back home. If I am ever in need of a motor in an area that this company covers (Canada and Northern US states), I will for sure without question use them again.

Easier to use than some other car comparison sites. Some variation between the terms and conditions supplied by Easyrentcars.com and Third Party site - particularly regarding transit fees, mileage and international documentation requirements. Worked in my favour but just to say be sure to double check.

Everything was fine but the car wasn’t ready when I got there.

Waiting 40 minutes for a car.... if you ask a departure time, it's because we are planning on going somewhere at a certain time. And get answered by the lady at the counter: If you wanted me to be there at 2PM at the counter, I would not have your car at 2h35... What the hell is that answer??!?! I will never rent a car there anymore.