The counter people did not show us how to use the car equipment

M.Friedman

United States

Reviewed: Wed, Jun 19, 2019

About Hertz: 9.3 /10

The car was fine for what we used it for

About QEEQ: 10.0 /10

Booking was easy

Hertz

Boston

United States

Compact | Mazda 3 or similar

1 days rental

Relevant Reviews on Hertz BOSTON-30 PARK PLAZA

Dean Humphr(e)y

United States

1 days rental

Hertz

Boston

United States

Reviewed: Wed, Feb 12, 2025

About Hertz: 10.0 /10

Satisfied

About QEEQ: 10.0 /10

Hilary Walker

United States

1 days rental

Hertz

Boston

United States

Reviewed: Wed, Feb 5, 2025

About Hertz: 10.0 /10

Great experience, highly efficient, both picking up and dropping off the car were very convenient.

About QEEQ: 10.0 /10

Regan Child

United States

1 days rental

Hertz

Boston

United States

Reviewed: Sun, Jan 19, 2025

About Hertz: 10.0 /10

Very satisfied, really liked it.

About QEEQ: 10.0 /10

Hogan Vogt

United States

1 days rental

Hertz

Boston

United States

Reviewed: Thu, Jul 25, 2024

About Hertz: 6.0 /10

I followed the instructions to return the car and received a bill with no additional charges, but my credit card was repeatedly charged at midnight for two consecutive days without any explanation or invoice. I have no idea what the charges are for, and neither Hertz nor the car rental platform have responded after a week! It feels extremely risky to authorize my credit card to them! The car was in good condition, but how can this unauthorized charge issue be resolved?