The overall experience was good

The lady who picked us up was very nice and explained everything patiently. She answered all our questions.

Satisfied, there was an accident with the vehicle, and the owner promptly assisted in resolving it! Great service!

Excellent money saving deal. Got a fairly new vehicle. Was a very economical trip.

Thanks for looking for the best deals.

This was a very disappointing experience. The email describing Lovetrip’s address, phone number and location did not arrive until we had the car. Eventually we managed to contact the pick up location and given poor instructions resulting in a wait of over an hour and a half. The car itself was fine but when we returned it two hours before we were due to we asked to be taken to our overnight hotel instead of the airport as we had an early morning flight the next day. We were refused so we had to accept the drop off at the airport then get a taxi. The time to the airport was around 10 minutes, to our hotel around 20 minutes. Very disappointing!

The staff were excellent. Top quality service . I highly recommend this company. Great car and great experience.

Great web site and easy to use.