Hertz and QEEQ did not coordinate well! QEEQ's pickup form did not allow me to get the car. After spending two and a half hours, Hertz saw we had elderly and children, so they gave us a car first and then coordinated with QEEQ. However, the car they gave us was not the Toyota I rented. Overall, very unsatisfied.
The store service was okay, but the provided vehicle did not match the pictures. The pictures showed a 10th generation Honda Civic, but the car provided was an older 9.5 generation model.
Picking up the car in Bangkok was very convenient, but returning it at Chiang Mai Airport was confusing as I had to ask for directions twice to find the drop-off point at Gate 1. The return instructions could really use some improvement.
Booking platform suggest a Toyota Fortuner but they only provide Issuzu MUX which is quite different in comfort. The car provided also had uneven wheels which made the car vibrate uncomfortably at high speeds.
About QEEQ:10.0/10
All as expected with booking process
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