Forced consumption

Very satisfied.

Very satisfied, got an upgraded model at a discounted price, greatly improved the driving experience.

I booked the car a month in advance, but when I went to pick it up, I was told that there were no Golf or similar cars available and that I needed to upgrade. After upgrading, I got a Polo, which made me seriously suspect that this was a malicious charge (there were cars available, but they told me otherwise to charge an extra fee for an upgrade, and it was actually the same car).

They try to sell insurance when picking up the car, but it's not mandatory. We washed the car and filled the fuel tank ourselves. Returning the car was very quick and unexpectedly easy.