Staff attitude was mediocre

The rental location is right next to the arrivals at Phuket Airport. The staff are very helpful and explained every important detail thoroughly. The car was in great condition, and the staff were more meticulous than I was during the inspection. Thumbs up for that! Overall, the car pickup and return processes were very pleasant.

The staff at the outdoor counter in Phuket seem uncomfortable due to the heat, unlike Bangkok. But it's convenient that there are counters at both domestic and international arrivals.

24-hour service, very convenient.

When picking up the car, there was a woman who was very unresponsive. When returning the car, there was clearly more than a quarter tank of fuel, but they insisted it was only a tenth. After I requested to check the fuel gauge again, they reluctantly changed it to a fifth. Since I didn't want to complicate things abroad, I just accepted it. Overall, it felt like dealing with a roadside vendor trying to scam as much as possible, with no impression of standardized operations like a big company. I do not recommend renting from this company.