Pickup and drop-off were very fast. But there were some issues: -I booked an automatic, but received a manual. -The picture showed space for two large suitcases, but even a small one barely fit. -Shifting to a certain gear was very difficult. -The car struggled uphill.

changing the car for car malfunctions was unnecessary had the service desks in milano checked the availability as requested, they told me to go to another office and on the way i passed through areas im not sure the car was supposed to pass through, and got stuck in a no car zone, this is such a shame. in the end they sent me to the airport and there it was dealt with in good manner.

looking forward to working with you again

The pickup and drop-off are seamless. The staff at the Zurich Airport are very attentive and provide good service.

Excellent

Brilliant will use again

Counter staff was exceptionally helpful, polite and gave advice about travel insurance. Will definitely use Europcar in the future.

Easy to purchase online, all insurance sorted too so made the whole booking process seamless and took the strain out of knowing whether we were being sold more insurance than we needed.