Service

It was an excellent experience. The service was comfortable, and everything from pick-up to accident handling was smooth. I hope Yesway can have more locations. Unfortunately, there isn't one in Las Vegas.

No need to queue, just pick up the car upon arrival

After passing customs, I sent a WeChat message to inform them of my arrival. I received a response with the car model and license plate number after half an hour, but no car arrived at the designated spot even after waiting for another half hour. When I called customer service, they told me they had closed for the day and that the message I received was an automated reply. They promised to send a car right away, but I had to wait another half hour.

Once that you are able to find the location (Airport shuttle + company shuttle), everything was smooth.