Returning the car on the main road was difficult as there was no parking available.

Compared to my last car rental experience in New Zealand, this time wasn't as good. First, the vehicle handover took a lot of time, especially when returning the car at Christchurch Airport. Previously, it was a matter of just dropping off the key, but this time I had to wait half an hour for someone to attend to me. The service was very inefficient. Thankfully, I had enough time to catch my flight. Second, the staff's attitude towards Chinese customers, especially those with limited English, was quite poor. They seemed not very willing to help. I requested a newer car, but was given one with nearly 120,000 km on it, and the gearbox was very stiff. The car struggled a lot when going uphill with four people. I don't think I'll choose this company again.

It’s a smooth experience, Apex offer free Airport pickup and drop off service. Very professional service

Very easy to use. Love this app

Easy process, good prices, one of the few places that offered pickup from Queenstown town centre as opposed to airport. Would recommend.

Great staff, helped me with keeping my baggage and advised tour places to drive.

Great staff, helped me with keeping my baggage and advised tour places to drive.