This is a local car rental company in UAE. The service level is quite average.

Only one staff member was handling things, and I waited for 20 minutes.

They did offer me an upgrade for a very small additional fee but I wanted a larger boot so stuck to the original booking.

1- during the process to receive the car told me model 2017 even i asked for new model!!!!!! 2- during pick up the car I waited around 30 minutes (that’s bad) 3- when they brought the car was very old car 2015 4- the car very dirty 5- the battery of the car died after 3 days 6- when I called emergency number 800 nobody answered 7- i called ALAIN branch thanks god they answered and bring another car. In the end I will not go again with Fast rent car they are ver unprofessional people

It is generally nice, but please check all scratches in time of check in, because they will count any scratch later Take in mind that they promise to give you back your hold amount after 2 weeks