A lot of unnecessary charges, took 1 hour to pick up the car.

We came from abroad and didn't have the car rental license translation from Zuzuche, which took a long time to sort out. Just follow the rules, and everything will be fine.

They did offer me an upgrade for a very small additional fee but I wanted a larger boot so stuck to the original booking.

Car was terrible, scratched all over and stinking of smoke. I heard several other customers complaining in the queue ahead of me. I was able to change car after a day because it was so bad but I had to spend almost 2 hours doing so! The second car was fine but I collected in the dark and failed to check the rear interior properly, when I returned car I was charged for a stain on the back seat although had never used the back seat! 3 months a further unsubstantiated charge was made to my credit card by fast rent a car. DONT just take my word for it read many negative reviews on google.

I tried calling the number for Fast rent a car couple of times but calls were not answered. that was very disappointing.