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Live chat Email us Service Code: 7382872217
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Reviewed: Wed, Mar 6, 2019
About AVIS: 2.0 /10
They charged me $259.22 when I picked up the car, saying it was a fuel prepayment so I wouldn't have to refuel before returning it. However, we only used half a tank and received a message on the same day charging us another $65.33. Our car was in perfect condition and we had purchased full insurance through the rental platform. Please verify and provide an explanation!

Relevant Reviews on AVIS in Iceland

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Premium SUV | Land Rover Range Rover Sport or similar
Reviewed: Sat, Feb 22, 2025
“Disappointing not to get a premium car.”
About AVIS: 8.0 /10
Car was not up to expectation. Range Rover Sport or equivalent is not matched by a discovery sport. Different league.
About QEEQ: 10.0 /10
Fine

Bart Ernest

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Reviewed: Wed, Apr 3, 2024
About AVIS: 10.0 /10
Overall pretty good. Remember to check what type of fuel the car uses; ours was diesel, so be careful not to fill it with the wrong fuel. Upon arrival, the company will say there's only basic insurance. Show them the document QEEQ prepared, or tell them that the car is insured by a domestic insurance company. The car was quite new and the system supports CarPlay. There isn't much else to mention except that I left my glasses in the car, and there's a small crack in the windshield. Be mindful of strong side winds and drive safely. Have a great journey!
About QEEQ: 10.0 /10

Jill Morrison

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Reviewed: Tue, Mar 10, 2020
About AVIS: 2.0 /10
There is an unexplained charge, and I haven't received a response yet.

Cecil Cronin

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Reviewed: Sun, Dec 30, 2018
About AVIS: 10.0 /10
Very reliable, rented for the second time!

w.rongkavilit

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Large SUV | Land Rover Discovery Sport or similar
Reviewed: Tue, Apr 9, 2019
“Terrible. Dissapointed.”
About AVIS: 4.3 /10
1. Provide unresonalble class of the car, the land rover should be Premium SUV class and it is not the same as nissan xtrail. The car price of Land rover could be 2 or 3 times higher than Xtrail how can AVIS put it in the same class? this is unfair for customer! 2. Provide mulfunction car to customer. Your staff said The Nissan Xtrail car is the brand new one that use only 8000 km. But it show speed fault. The car speed that was checked with speed limit on the road has 10km/h different from the speed shown in the car instrument panel. This caused me a lot problem for controling speed and it delay my trip a lot! 3. Your staff lied to me that the car don’t have built in GPS so i need to add more cost to borrow the GPS from AVIS but actually there is in the CAR! This make me feel very bad that AVIS is unreliable and untrustable. From these 3 reasons, I won’t use your service again and won’t recommend anybody to use your brand.

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