The service was excellent and very thoughtful. It wasn't particularly fast, but also not slow.

I personally think the process of picking up and returning the car is very convenient. The staff are patient and pay attention to details, explaining everything thoroughly without any upselling. Returning the car is simple—just drop the key in the key box. The service is highly flexible and user-friendly. What’s particularly great is the affordable pricing and extended operating hours at the counter. While the interior of the car didn’t look brand new, the tires were extremely new.

It is recommended to provide a detailed fee schedule, offer explanations in Chinese, and shorten the damage assessment period.

The originally booked seven-seater Toyota was not available, and I was given a nine-seater Hyundai van instead... Not cool. Moreover, I only found out at the last moment after signing all the documents. They didn’t inform me that the car I booked wasn’t available, just made me sign the papers.

清潔で、燃費も良く快適なドライブを楽しめました。