Extremely satisfied, everything went smoothly. When picking up the car, the staff mentioned there was a one-year-old Prado available, but they also had a brand-new Endeavour that's only one month old. They asked if I wanted to switch, and I decisively chose the new car. I opted for the full insurance from the rental company. The car was in excellent condition, had no odor, featured a reversing camera, and could connect to a smartphone for navigation. It was the diesel version with strong power, seven seats, and the last row was already folded down to accommodate large luggage. On a rainy day, I drove the mountain roads and switched to four-wheel drive.

Excellent service, got a free vehicle upgrade.

The front desk staff were very enthusiastic and efficient. We rented cars twice, and both were in great condition. A special thank you for storing our fruit knife, which we couldn't take on the domestic flight.

The car was shown on the handover sheet as having no damage. When I get to it the number plate is bent at 90 degrees one side and bent a bit at the other, ther is a large scrape on the splitter at the front, and other scratches on the car. The man on the desk did note them and said it would be fine and nothing was mentioned or has come up since the hand over.

Fairly straightforward and cheaper than going directly through them.