The shuttle bus arrives every 20 minutes. Just wait at the arrival area and look for the staff holding the company sign.

The model was not the one we reserved, and the rental company said they didn't have the Grand Cherokee we booked.

Excellent service, the staff at the rental company were very handsome, enthusiastic and considerate. Their driving skills were top-notch. I had booked a SUZUKI VITARA, but they replaced it with a HONDA CRV, which was an automatic, very new, and easy to drive. I will definitely rent from them again next time I visit Iceland.

The service was excellent. The rear windshield wiper broke for some reason, but the girl handling the return was very friendly and said they would try to waive the fee. So far, no charge, very happy.

First They did not have the vehicle we booked. They then said they were upgrading us and tried to give us a 9 person van. As you can imagine not ideal for traveling for parking or expense if gas. Not really an upgrade. Then they gave us an old minivan. Not what we had booked but better than the 9 person van!