Car rental experience was very good

Very satisfied

Pickup and return were very fast, no sales pitches, and the return signs were fairly clear.

Expensive

Expensive

First I had to request a domestic as they tried to put me into a KIA Forte when I was expecting a Ford Fusion. Ended up with a Chev Impala which was fine. At return they tried to stick me with some vehicle damage that was shown to me at pick up but was marked incorrectly on the initial inspection sheet. Then tried to charge me a late return fee because they had entered in the wrong info. The only reason I went with them was because of the unlimited mileage as I was going to Montreal and back, a 2000km trip and the usual 200km per day for 7 days wasn't gonna do the job. I ate the extra charges that pushed the rental up to $490+, over $100 more than expected because I wouldn't have been able to get another vehicle elsewhere on zero notice. Will not be dealing with them again.

Rented a Full-Size vehicle but only got a Jetta?! Car was in a very average condition, had a huge crack on the windshield that did make it harder to see when the sun reflected on it. Had similar experiences with other vehicle rentals in the last year and would always get a decent car, but it wasn't the case with Budget. Probably not using Budget again as I had far better experiences with other rental services.

Quite easy to book, great price and had no problems at all. I'd surely use it again to rent.