We sat at the pick up Hertz for over two hours when the vehicle promised was substituted for two other inferior models.

We bought all the insurance we could through Qeeq and still had to buy extra, unmentioned expense at the HERTZ counter.

I got the impression that if i didn't reduce the excess to 0 that even for the slightest minor damage that i would have been charged the full excess of €3000. Not a pleasant experience, so i felt i needed to mitigate the future hidden cost by paying the excess of €341.

Car was basic but perfect for my simple holiday I don’t need frills and whistles. Just functional and reliable

Was all excellent until it dropped off the car.no clear instructions as to drop off.had to go looking for someone who then proceeded to try and rip me off for having a little dirt in the drivers footwell. I had to get the manager who could see the car had been returned in top condition. I'd really like someone to contact me about the way I was dealt with.

Easy and straightforward.

Changed a diesel bigger car. More expensive in renting but cheaper in filling up the tank. Overall is an acceptable change.