The counter staff had a great attitude and didn't try to upsell insurance. After seeing our order, they reminded us of the current insurance coverage we had purchased and just asked if we needed any additional insurance. They also asked if we needed DPS and a child seat (since we had a 6-year-old child, though we had already brought our own child seat). The car was handed over to us by a friendly young Black man who thoroughly explained how to use the vehicle. We had booked a familiar Toyota but received a Chrysler C200 instead, so we needed some extra instruction. When we returned the car, the fuel was not full, but the charge was reasonable and the process was extremely fast. Very satisfied with Alamo's service.
The service is very patient, but it's all in English. Luckily, I had a friend there to pick me up, which solved everything smoothly. If you don't speak English, it could be troublesome.
The staff were so nice that they upgraded our car.
About QEEQ:10.0/10
User friendly platform even though the prices are not impressively competitive.
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