Second rental experience. According to Zuzuche's policy, a notarized Mainland Chinese driver's license should be accepted at the time of pickup. However, Green Motion staff only acknowledged international driver's licenses and refused to rent the car unless we purchased their full insurance. Due to our urgency and after communicating with Zuzuche's customer service, we eventually bought the company's full insurance to get the car. No actual policy was signed, raising doubts about its validity, and it felt like an extra charge. During the waiting period, we encountered two other groups of Chinese renters facing the same issue. When returning the car, they claimed there was new damage even though it was already marked at the time of pickup. The staff's attitude was terrible and unreasonable. When we asked the staff who marked the damage during pickup to confirm, they refused. After threatening to call the police, they reluctantly let us go but rudely escorted us out of the store. Additionally, due to a shortage of cars at the port, the airport staff initially promised to drive us to the port for free when we returned the car. After the unpleasant experience, they acted as if the promise was never made, citing reasons like being short-staffed or lacking driving licenses. It was only when we threatened to film and complain that they fulfilled their promise. Overall, the service experience was extremely poor, and regardless of whether it was specific to this location, we will not choose this company again.

Before renting the car, I specifically contacted the car rental company but did not receive any notice that only credit cards with Visa or MasterChip are accepted. On the rental day, the company said that my credit card with a UnionPay logo could not be used. I asked if my spouse's card could be used, and they said no. When I asked what to do, they said we just need to pay an extra 80 euros to use the credit card with the UnionPay logo and Visa chip. We had two families renting two cars, so we paid an extra 160 euros. Additionally, because the return time was 6 am, outside their business hours, we paid a 24 euro service fee per car. PS: Another Chinese tourist family renting a car at the same time as us also had to pay the 24 euro service fee and a one-month deposit of 1460 euros.

Pros: - Fast service - Fast pickup Cons - Their office is dirty and run down - Tires of car were almost sleek, should have been replaced long ago - The paint was peeling from the bumper - Picked it up with 1/4 gas - Seats need a good washing, they had stains

Need to specify the location of Green Motion Car Rental Igoumenitsa Port office on Google Maps

The best app for me to order a car

-Vagueness about the deposit of € 806. The car was returned in good condition. My credit card has been charged. When will the deposit be returned ? -Nice personnel, speaking correct English.