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Live chat Email us Service Code: 1222404217
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Reviewed: Sat, Sep 1, 2018
About Europcar: 6.0 /10
Basic services were good, but the automatic highway toll system rented with the car was incompatible, causing alarms each time we passed a toll gate. On our first attempt to exchange it, we were told it was fine with no issues, so they refused to replace it. Contacting the rental platform didn't help either. We had to follow their advice and try again. The next day, the same alarm occurred on the highway. Finally, after hours of negotiation with local friends helping at the rental office, we got a new system. Everything was fine thereafter, but we were unsure how much we'd be fined for the previous alarms. The rental platform didn't provide effective help in this matter. If we do get fined, I hope the rental platform would handle it properly and positively.

Relevant Reviews on Europcar LISBON AIRPORT

Lorraine Lewis

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Reviewed: Fri, Jan 31, 2025
About Europcar: 10.0 /10
Very satisfied, excellent service, the experience was great.
About QEEQ: 10.0 /10

Daphne Lattimore

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Reviewed: Sun, Sep 1, 2024
About Europcar: 10.0 /10
Very good.
About QEEQ: 10.0 /10

Elroy Violet

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Reviewed: Fri, Jul 12, 2024
About Europcar: 8.0 /10
The staff at the store helped us complete the rental process enthusiastically, but unfortunately, there was no ID3 available.
About QEEQ: 10.0 /10

Anna Zechariah

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Reviewed: Mon, Mar 25, 2024
About Europcar: 8.0 /10
Pretty good

Kelly Yale

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Reviewed: Wed, Jul 24, 2019
About Europcar: 6.0 /10
You don't really need to buy insurance in your home country; you can get full coverage abroad.

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