There are hidden charges. If you don’t ask, they’ll add a bunch of random extras like insurance, towing, and toll fees, and ask you to sign. Do not listen to the store staff's upselling. Many of these are already paid for on QEEQ, just tell them you want zero extras.

The booking included an additional driver. However, the staff at the store said it would cost $15. After contacting the rental platform and preparing to pay upfront, I went back to the counter and dealt with a different staff member, who processed it directly. It should have been included from the beginning. I don’t know if the previous staff member was rushing to finish work and claimed it was not included. Very disappointing.

The rental process was convenient. Returning the car was simple; just hand the keys to the personnel. The whole process was easy and straightforward, and the invoice was automatically sent to my email. The charges were clear.

1st car at check out needed to be serviced, we had take back and pick another

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