From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 8033134125
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Reviewed: Tue, Aug 28, 2018
About GOLDCAR: 6.0 /10
The staff were very friendly, both the girl who picked us up at the airport and the guy handling the paperwork. However, their efficiency was very low, though this is not just this company's issue but also how things are in Europe. There was a group ahead of us, and it took me more than 30 minutes in total to get the car and leave.

Relevant Reviews on GOLDCAR in Portugal

T.Kirkwood

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Small SUV | Audi Q2 or similar
Reviewed: Tue, Mar 5, 2024
“Awful. Poor check in service, no return of insurance deposit of €1900 and car was an absolute wreck”
About GOLDCAR: 6.0 /10
I still have not received my insurance deposit of €1900 back after 8 days! Disgusting! Never use them again and if my money isn’t back within the next 48 hours I’ll be pursuing them legally!
About QEEQ: 10.0 /10

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Mini | Opel Adam Convertible or similar
Reviewed: Fri, Jan 10, 2020
“A good experience.”
About GOLDCAR: 9.0 /10
The location is not at the airport, however there is a shuttle service. Customer service was good.
About QEEQ: 10.0 /10
Always a simple, easy process. Thank you.

G.Argue

View more >
Economy | Ford Fiesta or similar
Reviewed: Mon, Sep 30, 2019
“Everything went fine”
About GOLDCAR: 8.3 /10
Very slow as they spent considerable time with each customer selling additional insurance . They were relentless about the upsell of insurance..leaving me insecure about what coverage I actually had after purchasing the premium coverage through the booking.
About QEEQ: 10.0 /10
I would have to have been advised that it was a pick up counter and not in the terminal.

J. B .

View more >
Compact | Peugeot 2008 or similar
Reviewed: Sat, Aug 24, 2019
“Terrible. Pre pay for insurance and at pick up they tell you it isn’t valid and end up charging more”
About GOLDCAR: 5.0 /10
Terrible service pre pay for insurance they charge me again for something i did not ask saying that ins i pre pay doesn’t count for them. Rip off! Never again .Do Not Recommend at all.

Steve first time reviewer

View more >
Mini | Opel Adam or similar
Reviewed: Wed, May 15, 2019
“Never felt so bullied and pressured into insurance by counter staff at airport by Goldcar”
About GOLDCAR: 6.3 /10
Both staff worked in tandem to make me feel our purchase with easycars was wrong and choice of vehicle a joke. They tried to bully us into a diesel car to save fuel - we only paid 7€ in petrol in a week. We had purchased inadequate insurance with yourselves through our booking and might as well tear it up and pay another 178€. Our choice of car was unavailable when we arrived and the response was we were stupid for thinking we would get the vehicle we wanted. was told over 80% of cars come back damage and we weren’t covered with our choice. They informed us that We would have to pay at least 2000€ for anything damaged. The particular young lad would be wise to sharpen his act before a customer gets truly offended by him. a disgrace to the company who I have dealt with many times. This is actually my first review after 42 years, that’s how angry I was with the service. He Even wrote all I’ve my paperwork “no insurance” trying to force through his bonus payment I assume. As it was the car was returned in perfect condition with only 45 miles added as I explained we had little use for it apart from driving to villa. Will never use again
About QEEQ: 10.0 /10
Everything was fine with booking and even passed on the additional savings with no hidden agenda
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