Staff was very pleasant

ok

Towards the end, the car indicated an Oil problem which was a bit disconcerting. Also, There are charges only my contract I don't understand nor were they explained (Premium Location & Smart return). And I don't understand the final amount charged to my card. There is no break up provided.

We had a terrible experience at goldcar the lady at the desk was very condescending and not helpful at all after a long period of time about the Amex and insurance she was not helpful in any way. We then needed a moment so we stepped out so me and my wife could converse about the insurance deal that goldcar staff was offering and the lady at goldcar canceled the booking without are consent then she did nothing to help as we had just arrived from Toronto. So we are very disappointed and for future reference will never use goldcar So we had to rent with someone else and was a much better experience

The car was announced at EUR 82, (airport taxes included) but we finally had to pay eur 210 more at the desk. We do not recomend GOLDCAR