The staff at Hertz Vancouver International Airport initially had a very enthusiastic attitude. However, when I declined their offer for an upgraded vehicle and an expensive GPS, their attitude turned indifferent.

Quick and convenient.

Satisfied.

Simple procedures. The car they provided was a Nissan with only 2450 kilometers on it. Returning the car was just a check for any scratches and if the tank was full. Truly a big company.

I think we got the oldest 7-seater of the Lot. Seats full of stains and after driving a few miles I noticed the brakes could need an overhaul. Didn't mention all of this, because if I did, this would definitely interrupt my Travelschedule. On top of this Hertz charged a Windscreen repair of which I could buy the whole damn Car!

No Complaints here!