No Chinese support. The girl at the rental counter spoke good English, but the person who answered the phone when returning the car struggled a lot. Also, when picking up the car, the fuel gauge showed it could run 450 km, so I didn't pay much attention. However, after refueling before returning, it showed 580 km. Clearly, the tank wasn’t full when I picked up the car. The fuel gauge needle was around the full mark but went down quickly once driving. I felt slightly misled.
The process was smooth. I arrived earlier than planned and needed to pick up the car in advance. The customer service was very helpful in assisting me.
Overall very satisfied. The car was delivered directly to the airport. However, returning the car was difficult to locate based on the instructions. The airport traffic was very congested, making the return process time-consuming and quite troublesome.
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